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This Privacy Policy describes how tonnoflip.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at musiconpr@gmail.com or by mail using the details provided below:
902 Cross Prairie Parkway, A, Kissimmee FL 34744, United States
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
Name | Function | Duration |
---|---|---|
_ab | Used in connection with access to admin. | 2y |
_secure_session_id | Used in connection with navigation through a storefront. | 24h |
_shopify_country | Used in connection with checkout. | session |
_shopify_m | Used for managing customer privacy settings. | 1y |
_shopify_tm | Used for managing customer privacy settings. | 30min |
_shopify_tw | Used for managing customer privacy settings. | 2w |
_storefront_u | Used to facilitate updating customer account information. | 1min |
_tracking_consent | Tracking preferences. | 1y |
c | Used in connection with checkout. | 1y |
cart | Used in connection with shopping cart. | 2w |
cart_currency | Used in connection with shopping cart. | 2w |
cart_sig | Used in connection with checkout. | 2w |
cart_ts | Used in connection with checkout. | 2w |
cart_ver | Used in connection with shopping cart. | 2w |
checkout | Used in connection with checkout. | 4w |
checkout_token | Used in connection with checkout. | 1y |
dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
keep_alive | Used in connection with buyer localization. | 2w |
master_device_id | Used in connection with merchant login. | 2y |
previous_step | Used in connection with checkout. | 1y |
remember_me | Used in connection with checkout. | 1y |
secure_customer_sig | Used in connection with customer login. | 20y |
shopify_pay | Used in connection with checkout. | 1y |
shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
storefront_digest | Used in connection with customer login. | 2y |
tracked_start_checkout | Used in connection with checkout. | 1y |
checkout_one_experiment | Used in connection with checkout. | session |
checkout_session_lookup | Used in connection with checkout. | 3w |
checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
identity-state | Used in connection with customer authentication. | 24h |
identity-state-<<token>> | Used in connection with customer authentication. | 24h |
identity_customer_account_number | Used in connection with customer authentication. | 12w |
Name | Function | Duration |
---|---|---|
_landing_page | Track landing pages. | 2w |
_orig_referrer | Track landing pages. | 2w |
_s | Shopify analytics. | 30min |
_shopify_d | Shopify analytics. | session |
_shopify_s | Shopify analytics. | 30min |
_shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
_shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
_shopify_y | Shopify analytics. | 1y |
_y | Shopify analytics. | 1y |
_shopify_evids | Shopify analytics. | session |
_shopify_ga | Shopify and Google Analytics. | session |
customer_auth_provider | Shopify analytics. | session |
customer_auth_session_created_at | Shopify analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
Freight orders are not eligible for returns unless TonnoFlip Tonneau Covers is at fault.
If you are returning or exchanging an item that shipped freight for any of the reasons listed below, you will not be subject to return shipping costs or fees:
You placed an order and we sent you the wrong item. To determine this we will ask you for videos, pictures or in some cases a face time call.
The product you received has a manufacturer’s defect.
Remember to inspect freight orders upon delivery and do not accept delivery if the item box is damaged or not what you ordered. Refuse the order and call us right away at 321-440-5965
Please check that your TonnoFlip product has been received in good condition. If your product has been damaged in shipping, a damage report must be reported within 24 hours of receiving your item. If a damaged item received is reported after 24 hours TonnoFlip can not settle any shipping damage dispute. Please retain all packaging material your TonnoFlip product was received in, should UPS or Fedex have to inspect the item for a claim. UPS or Fedex will not settle any claim unless the original packaging can be inspected at the site of where the shipment was received. RETURNS POLICY: If you have attempted to install your TonnoFlip product, we will not accept any return. All TonnoFlip items have to be returned unused, in the same packaging in which they were originally received with all labels and packing materials included. If you decide for whatever reason that you do not want the TonnoFlip product you have purchased and it has NOT been installed, you have the option to return the product at your expense. The conditions for the return are as follows:
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My Part Doesn’t Fit!
Please call our tech line at 321-440-5965 before initiating a return or exchange so we can determine the best solution to your problem. Sometimes there's an easy solution!
My order was damaged during shipment.
All items that are shipped are in new and unused condition. Most of the items you will purchase from us will be shipped using UPS or FedEx ground. If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you accept delivery from UPS or FedEx and find it is damaged, please call us immediately at 321-440-5965
Please save all boxes and packing material for inspection by the shipping company. Please DO NOT install your order if you receive it damaged or allow it to be installed, as we may not be able to replace damaged orders that have been installed on your vehicle. Digital photos of any damage or defects are always helpful and may be required to successfully process your return.
Please see our freight policy for items that ship via freight truck. Please call us when you need assistance in resolving a damage claim. We want this to be as painless as possible. These situations do happen and we are experienced in resolving damage claims.
We are here for you. Customer Service is our top priority.
LIMITED LIFETIME WARRANTY
- This Limited Warranty is personal to the Purchaser and may not be assigned or transferred in any way, even if the Vehicle is sold.
- TonnoFlip reserves the right to determine whether a product needs to be repaired or replaced. No labor or service allowance is given or implied. The warranty will be void if the product has been damaged by accident, unreasonable use, neglect, improper service/installation/removal, modifications, acts of God or normal wear and tear or other causes not arising out of defective materials or workmanship.
TonnoFlip® guarantees a solid cover and that it is structurally free from defects in the material for a limited warranty period applied to the relevant product.
LIMITED WARRANTY CONCEPT
TonnoFlip® guarantees a solid cover and that it is structurally free from defects in the material for a limited warranty period applied to the relevant product.
The warranty consists solely and exclusively of moving parts such as: supports, sprints, hooks and sealing between lids that are frequently used to access the bed. However, IT DOES NOT APPLY to exterior rubbers, color loss and/or corrosion based on the weather in which it is exposed, improper installation or vehicle accident. Parts that are subject to misuse of the product or water ingress other than between joints of each lid is NOT considered factory malfunction. This warranty applies only to the original buyer and the use of one vehicle and is non-transferable.
To obtain warranty service, return the product to the place of purchase within the warranty period, along with the original receipt or copy from the register, and a valid photo ID of the buyer.
When making a claim, the product spare parts will be provided to the customer at no additional charge , the product will not be replaced and the full amount paid to the seller will not be refunded.
There are several options available for financing the TonnoFlip for your truck. Snap finance offers quick and easy online financing with a simple application process and flexible payment options. Acima leasing allows you to lease the TonnoFlip with no credit needed, while Progressive leasing provides leasing options with affordable monthly payments. American First financing offers financing options with low interest rates and flexible terms, while Synchrony provides financing solutions with special financing and promotional offers. All these options provide a convenient way to finance your TonnoFlip and get it installed on your truck. You can choose the option that best fits your budget and needs.
Checkout by simply adding your items to the cart (include your promotional code if you have one) then select SNAP Finance as your payment method. You will be directed to the SNAP site to apply, and after being approved, you will be directed back to our site to complete your checkout and sign your contract.
Acima Credit makes purchases more affordable, letting you make smaller payments over time. There's no credit needed, so you can qualify based on other criteria. You may elect to use your first or second early purchase options. Or, you will own the items after making all of your rent payments.
Acima Credit makes it easy to qualify. Approval is based on the following:
With tailored payment plans available and an easy application process, Acima Credit provides an affordable solution for your larger purchases.
Progressive Leasing is currently available across most of the USA and is a leading lease to own option. With a simple application process they strive to provide the best customer service experience in the industry.
Progressive needs accurate information to approve the application. If you encounter any difficulties with the application process, please immediately reach out to Progressive Leasing at (877) 898-1970 or contact us directly at (407) 846-8430 for further assistance. Click on the image above to apply and shop online today!
Progressive Leasing obtains information from credit bureaus. The initial payment (plus tax) is charged at lease signing. Remaining lease payments will be determined upon item selection. Not all applicants are approved. The advertised service is lease-to-own or a rental- or lease - purchase agreement provided by Prog Leasing, LLC, or its affiliates. Acquiring ownership by leasing costs more than the retailer's cash price. Leasing available on select items at participating locations only. Not available in MN, NJ, VT, WI, WY.
Car Care One, a Synchrony Financial Company, is a program to finance your car parts and installs while being able to use your credit at a network of companies. Synchrony's program requires a credit check, and is a program that offers 6 and 12 month interest free programs based on your purchase limit.
Multiple transactions can be done on the Car Care One card based on your credit limit. Minimal payments will apply to your purchase during your 6 or 12 month interest free period. Great for larger purchases that would usually be difficult to afford up front. Already a Car Care One member? There is no need to apply again! Just call or email us with your account info. Click on the image above to apply online for fast easy approval!
With American First Financing, you can easily finance the installation of your TonnoFlip and enjoy the convenience of customizable repayment options. With low interest rates, flexible terms, and no processing fees, American First Financing makes it easy to afford the upgrades you need for your truck. Plus, with a wide network of participating merchants, you can take advantage of special offers and promotions. Apply today for fast, easy approval and start enjoying the benefits of American First Financing!
Are you ready to partner with a veteran-owned and operated company in the booming tonneau cover industry? Look no further than TonnoFlip! As we expand our product line to include rolling covers, soft tonneau covers, hard folding tonneau covers, and more, there's never been a better time to become a TonnoFlip dealer or distributor.
Why Choose TonnoFlip?
We're not just another tonneau cover manufacturer – we're proud veterans serving our community. With a commitment to quality and customer satisfaction, TonnoFlip stands out as one of the best tonneau cover brands in the market today. Our products are designed to elevate the functionality and style of every truck they adorn, providing unbeatable protection and a sleek appearance.
Exciting New Products
At TonnoFlip, we're constantly pushing the boundaries of what's possible. Our upcoming product releases include all-weather floor mats crafted from the highest quality materials, ensuring durability and protection for your customers' vehicles. Additionally, we'll be introducing bed mats and a range of accessories such as electric side steps and nerf bars to complement our tonneau covers.
Join a Growing Company
TonnoFlip is more than just a brand – it's a community. By becoming a TonnoFlip dealer or distributor, you'll be joining a network of passionate individuals dedicated to delivering exceptional products and service. With our expanding product line and commitment to innovation, there are endless opportunities to grow your business and maximize profits.
Don't miss out on this exciting opportunity to partner with TonnoFlip – a veteran-owned and operated company leading the way in tonneau covers and truck accessories. Join us in providing customers with top-tier products and unparalleled service.